Follow these 8 simple steps to grant manager access so your marketing team or agency can manage your listing, respond to reviews, and post updates.
You'll need to be signed into the Google account that owns your Business Profile. The person you're adding will receive an email invitation and must accept it before they gain access. Adding someone as a Manager lets them edit your listing without giving them full ownership.
Open your browser and navigate to business.google.com. Sign in with the Google account that owns your Business Profile. You'll be redirected to Google Search with your business management panel visible.
If you manage more than one location, choose the correct business profile from the list. Your profile management tools will appear at the top of the Google Search results page.
Look for the three vertical dots (⋮) in the top-right corner of your business profile panel. Click it to reveal a dropdown menu, then select "Business Profile settings" — it's the first option.
A settings panel will open on the right side of the screen. Click "People and access" — it's the first option at the top. This is where you manage who has access to your Business Profile.
In the People and access panel, you'll see the current users listed (including yourself as Primary owner). Click the + Add button near the top to begin adding a new person.
In the "Add person" dialog that appears, type the email address of the person you want to grant access to. For example: [email protected]
Under the Access section, select "Manager". This gives them the ability to edit your listing, respond to reviews, and post updates — without giving them full ownership or the ability to add/remove other users.
Once you've entered the email and selected the Manager role, click the blue "Invite" button. The new manager will receive an email invitation and must accept it before they gain access to your profile.
Once the invitation is accepted, your new manager will be able to edit your business information, respond to reviews, update hours, post updates, and more — all without having full ownership of the profile. You can remove their access at any time by going back to People and access in your Business Profile settings.